Pellet condition upon delivery

[pan60]

ouch that sucks
I hope that wasnt from a reputable sore front.

 

[RobbieGio]

ouch that sucks
I hope that wasnt from a reputable sore front.

Even though I have not seen anything negative about this retailer, it is a known seller here on HAM.

 

[Billm]

Not pellets, but slugs received Friday arrived with damaged tins. A couple of them were really crushed. The box wasn’t the sturdiest and the packing material was lacking. Do not feel like dealing with a return, so will sort as best I can.

Were they loose in the box like that- with few chunks of foam thrown in?

 

[RobbieGio]

Were they loose in the box like that- with few chunks of foam thrown in?

Yes. Only exception was that the tins were in the thin cardboard box that multiple tins come in, but it was not in great shape either.

 

[Billm]

Yes. Only exception was that the tins were in the thin cardboard box that multiple tins come in, but it was not in great shape either.

That is sad. Every retailer that does a lot of mail order, knows that loose packing like that causes most damage. I know it’s a hassle, but I’d send them an email. In the long run, it’s hurts them not fixing those kinds of mistakes.

 

[RobbieGio]

That is sad. Every retailer that does a lot of mail order, knows that loose packing like that causes most damage. I know it’s a hassle, but I’d send them an email. In the long run, it’s hurts them not fixing those kinds of mistakes.

Took your advice and sent email. Owner answered, apologized and explained they had a new person in to pack shipments while the owner was out at a competition. Said newbie will be receiving some remedial instruction so this sort of situation never happens again.

Though I specifically said I was just alerting to the issue and was not requesting a refund, return or extra stuff, the owner insisted he was going to replace the damaged tins. So, all good in the hood.

Thanks,

Robb

 

[Jaabaa]

THIS is why I like Pyramyd Air every dealer should stand by what they sell.

They have done exactly that for me before also.

 

[pan60]

I would be calling and asking for some other ammo and better shipping.