EVOL Where is this new hammer system??

[Pumacarl]

No problem Tom, I was just doing the tongue-in-cheek ball-busting thing. No animus here, the gun really does shoot great as is. I appreciate that you took the time to explain what happened though, it's always nice to know what's going on. Thanks!

 

[pan60]

The day before we left for EBR the lost parts magically showed up at the black oxide shop labeled "return to sender, delivery refused." Yes, the box was damaged and there were some missing parts but the majority was intact.

wow genrally when UPS or Fedex looses something its lost forever!

 

[Airgun-hobbyist]

I try to avoid posting publicly details pertaining to the inner workings of AAA. In this case, I'll give some details that explain the delays in the upgrade kits as well as the standard EVOL line and the HPS line.

Most of you know almost everything is manufactured in house. To make any economic sense, we need to make parts in sufficient quantity and make those parts on schedules that allow us to meet promised delivery dates to distribution and individuals.

Almost every part in an EVOL, HPS or Slayer has a finish, the finish may be anodize, passivation, black oxide, etc. While we prep all parts in the shop (bead blast, tumble, etc.) we do not apply the actual finish; we rely on outside vendors for the various finishes.

Plenum extenders, hammer upgrades, and external regulator adjustment are all products of the year plus development of the HPS line.

Months before EBR we had sent all our new steel parts to shop specializing in black oxide. Enough parts to complete several hundred EVOL and HPS guns. This is something we have been doing for years without issue. The shop had completed the processing and shipped the parts back to us UPS as they have done many times before. Somehow in the 45 mile trip, UPS had managed to first damage and then lose our parts! (lots of very inaccurate info from ups - being nice)

American Air Arms is a small company, a loss of this magnitude is devastating both time wise and financially.

We immediately began to remake the lost parts and by EBR we were nearly finished and ready for black oxide again. The day before we left for EBR the lost parts magically showed up at the black oxide shop labeled "return to sender, delivery refused." Yes, the box was damaged and there were some missing parts but the majority was intact.

Now that we are back from EBR the catchup begins... As mentioned before, the loss of time was/is devastating We are doing our best to get caught up but it will take some time as shipping completed guns takes priority over upgrade kits.

We will do our best to get some upgrade kits packed in the next couple of weeks so please be patient; I can assure you they are worth the wait.

I have not seen a product come out of that shop that was not up to top shelf standards and I know that these newly developed kits will be worth everyone's wait. Thanks for all you do Tom.

For the HAM community member's inquiring about these kits, and responding in various ways, Tom's taking the time to respond to his customer's inquiries and in his dedication to his business and craft are why I have supported him whenever possible over these past five years, and you all should too.

 

[Dairyboy]

I was curious if there was something like that that happened. I know woogieman mentioned there was delay with his repair cause of a shipment of AAAs parts being lost. It's gotten so bad now. Hopefully no more hiccups happen and at least you got most the parts back so didn't take a loss there. Guess you won't need to make those parts for awhile now lol! I'll definitely buy an hammer upgrade kit just for supporting you and these awesome guns.

 

[Madeintheuk]

I have not seen a product come out of that shop that was not up to top shelf standards and I know that these newly developed kits will be worth everyone's wait. Thanks for all you do Tom.

For the HAM community member's inquiring about these kits, and responding in various ways, Tom's taking the time to respond to his customer's inquiries and in his dedication to his business and craft are why I have supported him whenever possible over these past five years, and you all should too.

The reason we’re asking for these kits is because we ARE trying to support him. I own his products, and want to own more. Hence the post!

 

[pan60]

The reason we’re asking for these kits is because we ARE trying to support him. I own his products, and want to own more. Hence the post!

plus one!!

 

[EDventure Outdoors]

I try to avoid posting publicly details pertaining to the inner workings of AAA. In this case, I'll give some details that explain the delays in the upgrade kits as well as the standard EVOL line and the HPS line.

Most of you know almost everything is manufactured in house. To make any economic sense, we need to make parts in sufficient quantity and make those parts on schedules that allow us to meet promised delivery dates to distribution and individuals.

Almost every part in an EVOL, HPS or Slayer has a finish, the finish may be anodize, passivation, black oxide, etc. While we prep all parts in the shop (bead blast, tumble, etc.) we do not apply the actual finish; we rely on outside vendors for the various finishes.

Plenum extenders, hammer upgrades, and external regulator adjustment are all products of the year plus development of the HPS line.

Months before EBR we had sent all our new steel parts to shop specializing in black oxide. Enough parts to complete several hundred EVOL and HPS guns. This is something we have been doing for years without issue. The shop had completed the processing and shipped the parts back to us UPS as they have done many times before. Somehow in the 45 mile trip, UPS had managed to first damage and then lose our parts! (lots of very inaccurate info from ups - being nice)

American Air Arms is a small company, a loss of this magnitude is devastating both time wise and financially.

We immediately began to remake the lost parts and by EBR we were nearly finished and ready for black oxide again. The day before we left for EBR the lost parts magically showed up at the black oxide shop labeled "return to sender, delivery refused." Yes, the box was damaged and there were some missing parts but the majority was intact.

Now that we are back from EBR the catchup begins... As mentioned before, the loss of time was/is devastating We are doing our best to get caught up but it will take some time as shipping completed guns takes priority over upgrade kits.

We will do our best to get some upgrade kits packed in the next couple of weeks so please be patient; I can assure you they are worth the wait.

I'm not a customer "yet" and this type of transparency is nothing I've experienced before in my limited airgun experience. Thank you, Tom!