Thumper shroud sliding forward.

[Pinty Official]

I did not contact Pinty. I was hoping that they would chime in on this post.

Hi DarrellD,

Thanks for sharing this. Could you record a video and send a direct message to me to show the problem. Thanks for your support!

Best,
Kevin

 

[DarrellD]

Could someone please explain to me how to send a video through direct mail? It’s only allowing me to send a photo.

 

[pan60]

Could someone please explain to me how to send a video through direct mail? It’s only allowing me to send a photo.

videos are not possible.
you have to post it somewhere ( example YouTube ) and send a link

 

[DarrellD]

videos are not possible.
you have to post it somewhere ( example YouTube ) and send a link

Thank you! That was the impression I was getting.

 

[DarrellD]

Here is the reply I got directly from Pinty.

 

[DarrellD]

Better picture for writing clarity.

 

[Hvacguy]

Thanks for posting their reply! Are they sending you a new set screw?

 

[PapaT]

Thanks for posting their reply! Are they sending you a new set screw?

I suspect not, I got my own screws for fixing Gen 1 Thumper rails.