PasadenaMike
Grand HAMster
- Original poster
- #21
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This isn’t my first rodeo with Edgun west. Many moons ago I had another L1 I bought from him. Reg was crappy. He had the worst attitude when I had post purchase questions. I ended up returning it at that point. I swore I’d never get another Edgun then. Fast forward to now and pretty much not much has changed. They’ll take your $$ happily but when it’s time to shine it’s a total fail. I don’t understand this because I’m in the service industry. I will literally work for free until something is right because that’s what the right thing to do is. I believe in giving second chances but no more. I’m not shipping my gun 2000 miles away for problems. If a problem isn’t fixed do I ship it again? No. Dump the problems and stick with products with easy solutions. This is a hobby that should be fun not annoying. I choose to have Airguns it’s it a necessity. Fix shitty service there are other companies that will gladly take my $$ and help at all cost when it’s time. Shout out to The Pellet Shop, UA, Aoa (sorry if I missed any other but these are my go tos) at least PA takes stuff back and doesn’t give a hard time.