Others Anyone get an Air Compressor from gxpumpofficial.com? Have I messed up?

[GAJoe]

I have a Barra 250z coming tomorrow and ordered a GX PUMP CS3-I. As a general rule I order from the maker vs Amazon to get better customer service so I ordered it from gxpumpofficial.com Friday night. Then the next morning wanting to learn how to use it I see on a YouTube that Target Forge did saying that it's best to order from Amazon and pay for the 4 year protection plan. I sent gxpumpofficial.com an email telling them that I wanted to cancel the order but now I'm guessing it'll ship before they see the email.
Has anyone here ordered from gxpumpofficial.com?
If so how did it go?
Have I messed up as far as warranty and customer service issues?
How do you like the compressor? Maybe warranty and customer service issues won't come up.

Thanks for your replies,
Joe

 

[Florida_Man]

I bought my CS4 and GX filter from their website. No issues and got to me fast.

Two years of use and no complaints.
I had a slow leak recently, all I had to do was clean the degas screw and port.

 

[pan60]

@GAJoe
Welcome to HAM

 

[sandog]

I've had the CS3-I for a couple years now.
I was going to order direct from GX Pump as they were cheaper, but at the time it was a long holiday weekend, and the charge would come up as a Hong Kong address.

I knew I'd have to contact the bank and let them know I was going to do an out of country purchase or it would be flagged and my account frozen.
Contact them beforehand and the purchase goes thru no problem.
I learned that when I tried to order a few CARM magazines from Croatia, let the bank that issued the card know first.

I ordered my compressor from Amazon.
Excellent compressor, always make sure to start it when it's not under load ( have the bleed valve open when starting).
I use mine run off of the truck battery as much as I use household current.

 

[FL22]

I have a Barra 250z coming tomorrow and ordered a GX PUMP CS3-I. As a general rule I order from the maker vs Amazon to get better customer service so I ordered it from gxpumpofficial.com Friday night. Then the next morning wanting to learn how to use it I see on a YouTube that Target Forge did saying that it's best to order from Amazon and pay for the 4 year protection plan. I sent gxpumpofficial.com an email telling them that I wanted to cancel the order but now I'm guessing it'll ship before they see the email.
Has anyone here ordered from gxpumpofficial.com?
If so how did it go?
Have I messed up as far as warranty and customer service issues?
How do you like the compressor? Maybe warranty and customer service issues won't come up.

Thanks for your replies,
Joe

Hello and welcome to HAM.

I have ordered two GX pumps directly for me that’s the way to go, 10% off, free shipping and I was not charged sales tax.

I enjoy working on stuff and parts are available to purchase after warranty is up. I have not had any issues arise during the warranty period of my first compressor, so far so good on the second (I frankly admit that I did abuse my first one so I purchased a larger one the next time).

Remember when watching yt videos that the products they are discussing at that point in time may now be updated in regards to manufacturing qc and specs. Chinese manufacturers are notorious for making changes on the fly without letting anyone know. (JTS for example)

Glad to have you here .

 

[Billm]

I have a Barra 250z coming tomorrow and ordered a GX PUMP CS3-I. As a general rule I order from the maker vs Amazon to get better customer service so I ordered it from gxpumpofficial.com Friday night. Then the next morning wanting to learn how to use it I see on a YouTube that Target Forge did saying that it's best to order from Amazon and pay for the 4 year protection plan. I sent gxpumpofficial.com an email telling them that I wanted to cancel the order but now I'm guessing it'll ship before they see the email.
Has anyone here ordered from gxpumpofficial.com?
If so how did it go?
Have I messed up as far as warranty and customer service issues?
How do you like the compressor? Maybe warranty and customer service issues won't come up.

Thanks for your replies,
Joe

I’m pretty sure I purchased mine direct 14 months ago
, based upon a recommendation from FL22

 

[sandog]

GAJoe, you'll love the 250z, I had one in .25 for a while.

Is this your first compressor ?
As you probably already know, Bill @ Target Forge has some good videos showing maintainence and overhaul of the various GX compressors.
I bought the T handle Allen set by Eklind that he recommends, they come in handy everyday for scope ring screws, etc.
His syringes of grease look handy but are spendy for just a couple ounces of lube.

I bought an 8 ounce tube of Lucas White Lithium Grease for $10, now I have a lifetime supply.
When I get some more time on the GS3-I I'll open the cover and check the piston ring and cylinder walls and relube.

Do a dead head test when you get the compressor, and write the time it takes the compressor to build to say, 2k and 3,650 psi (your 250z fill ?).
I wrote those times on a piece of painters tape and stuck it on top of the compressor.

Down the road you do the dead head test again, and if it takes significantly longer to reach 2k and 3650, it might be time to open up the cylinder and check the piston ring and grease the cylinder.
Bill has a deal with GXPump to sell basic parts, easier than getting the parts from Taiwan.

The other thing worth doing is keeping track of the run time, either with an hour meter or keeping a log in a notebook.
I had a $14 stick on hour meter from Amazon but it would come on when walking across the room, and turning down the sensitivity didn't help.
Fortunately I kept a notebook log as well, as the cheap hour meter read 147 hours when the compressor actually has only 6 hours of run time.

There are some hour meters that you have to hard wire to the circuit board that should work better than one that is vibration only.
The good hour meters turn on and off when the electric motor runs.
Bill sells one that sounds easy to connect for us non electricians. It has the correct pigtails to just plug directly to the compressors circuit board.

I have no connection with Bill and have never bought anything from him.
Part of my reason for buying a GX product was the product support and parts availability.

I don't consider a $330 compressor that I only run for a few minutes a month a disposable item.
Some guys say they just throw away a $200 compressor and buy another.
A guy another forum says he routinely fills big Carbon Fiber tanks with his CS3.
He shoulda bought a bigger compressor for that.

 

[GAJoe]

GAJoe, you'll love the 250z, I had one in .25 for a while.

Is this your first compressor ?
As you probably already know, Bill @ Target Forge has some good videos showing maintainence and overhaul of the various GX compressors.
I bought the T handle Allen set by Eklind that he recommends, they come in handy everyday for scope ring screws, etc.
His syringes of grease look handy but are spendy for just a couple ounces of lube.

I bought an 8 ounce tube of Lucas White Lithium Grease for $10, now I have a lifetime supply.
When I get some more time on the GS3-I I'll open the cover and check the piston ring and cylinder walls and relube.

Do a dead head test when you get the compressor, and write the time it takes the compressor to build to say, 2k and 3,650 psi (your 250z fill ?).
I wrote those times on a piece of painters tape and stuck it on top of the compressor.

Down the road you do the dead head test again, and if it takes significantly longer to reach 2k and 3650, it might be time to open up the cylinder and check the piston ring and grease the cylinder.
Bill has a deal with GXPump to sell basic parts, easier than getting the parts from Taiwan.

The other thing worth doing is keeping track of the run time, either with an hour meter or keeping a log in a notebook.
I had a $14 stick on hour meter from Amazon but it would come on when walking across the room, and turning down the sensitivity didn't help.
Fortunately I kept a notebook log as well, as the cheap hour meter read 147 hours when the compressor actually has only 6 hours of run time.

There are some hour meters that you have to hard wire to the circuit board that should work better than one that is vibration only.
The good hour meters turn on and off when the electric motor runs.
Bill sells one that sounds easy to connect for us non electricians. It has the correct pigtails to just plug directly to the compressors circuit board.

I have no connection with Bill and have never bought anything from him.
Part of my reason for buying a GX product was the product support and parts availability.

I don't consider a $330 compressor that I only run for a few minutes a month a disposable item.
Some guys say they just throw away a $200 compressor and buy another.
A guy another forum says he routinely fills big Carbon Fiber tanks with his CS3.
He shoulda bought a bigger compressor for that.

Yes this is my first compressor. Thanks for taking time to give me so many helpful tips. From the replies that I've gotten I think that all will be fine if they have shipped it already.

 

[Billm]

I may have spoke too soon. My Cs4 just went into slow motion. I’m guessing it probably just went out of warranty lol.

 

[GAJoe]

The thing that concerned me so much about this order was the only way to know the status and tracking was to load an app' called "Shop" via QR code that was sent with the order conformation. So I began loading the app and got the warning that it required access to my email and personal info so I stopped the process. Now I was totally in the dark on when I'd have the compressor with a thirty day window for returning the 250z. Then I saw the YouTube recommendation to order from Amazon with the protection plan so I sent an email to cancel the order. I didn't expect a reply over the weekend but heard nothing on Monday either and sent another email after calling a phone number that I finally came across and was a voice mail dead end. So I conceded and scanned the QR code again and loaded the "Shop" app'. I got into the app and was unable to find my order as I navigated my way through a minefield of options afraid that I had ordered something that I had no need for. Then I began getting security and scam warnings from Google and my third party protection.... all from scanning a QR code from China! I'm sure that my BP shot up as I had to shut down the app and uninstall it then change my password protection for my email.

I couldn't rest until I did my research on the "Shop" app and learned that it was a tool of a company called "Shopify" that makes it easy for a small business to set up shop on line with all the needed tools to advertise, sell via drop shipping, and provide tracking. Shopify cautions that it is the buyers responsibility to vet the seller for legitimacy and gives a list of suggested checks. They don't get involved until 30 days of not receiving your order. This may be a cake walk for the younger folks that have grown up learning how to do this carefully but at 62 years I'm just not up to all the hazards of e-commerce. I love brick and mortar stores that have staff who know what you're needing.

I got the email around 4am this morning that my order was canceled so I guess that GXpumpofficial is legit'. So I ordered the GX PUMP CS3-I from Amazon with the 4 year protection plan. They're also listing the GX-PUMP Professional-Grade High Pressure PCP Air Compressor Filter that was unavailable last week so added that. I should have good dry air for four years starting in a little over a week.

 

[Murfdurf82]

That filter is awesome.

 

[GAJoe]

I may have spoke too soon. My Cs4 just went into slow motion. I’m guessing it probably just went out of warranty lol.

I'm retired and driving a school bus; can't LOL if something like that happens. If my compressor breaks I won't be shooting for a while; hopefully sooner now with the protection plan. Maybe I've ventured into a hobby that I can't comfortably afford. There's a guy in town that had two large RV's falling apart in his front yard for years. Finally they were replaced with a small one.

 

[Chief55]

He has an Amazon site, The GX Pump Store, so it is probably coming from the same place. I have the CS2 and the L3 as well as the OX filter. They are all awesome you can't go wrong with them. This is his UTube channel. He has airgun reviews and many videos about the compressors and the filter. I guess he is the US distributor.

Target Forge

Welcome to Target Forge. We manufacture high quality, durable targets that are simple to setup and maintain. We also LOVE airguns and have a great time bringing you quality content on YouTube. We poke fun at stuff sometimes, but we share some good info from time to time as well. Join us as a...

www.youtube.com

 

[FL22]

The thing that concerned me so much about this order was the only way to know the status and tracking was to load an app' called "Shop" via QR code that was sent with the order conformation. So I began loading the app and got the warning that it required access to my email and personal info so I stopped the process. Now I was totally in the dark on when I'd have the compressor with a thirty day window for returning the 250z. Then I saw the YouTube recommendation to order from Amazon with the protection plan so I sent an email to cancel the order. I didn't expect a reply over the weekend but heard nothing on Monday either and sent another email after calling a phone number that I finally came across and was a voice mail dead end. So I conceded and scanned the QR code again and loaded the "Shop" app'. I got into the app and was unable to find my order as I navigated my way through a minefield of options afraid that I had ordered something that I had no need for. Then I began getting security and scam warnings from Google and my third party protection.... all from scanning a QR code from China! I'm sure that my BP shot up as I had to shut down the app and uninstall it then change my password protection for my email.

I couldn't rest until I did my research on the "Shop" app and learned that it was a tool of a company called "Shopify" that makes it easy for a small business to set up shop on line with all the needed tools to advertise, sell via drop shipping, and provide tracking. Shopify cautions that it is the buyers responsibility to vet the seller for legitimacy and gives a list of suggested checks. They don't get involved until 30 days of not receiving your order. This may be a cake walk for the younger folks that have grown up learning how to do this carefully but at 62 years I'm just not up to all the hazards of e-commerce. I love brick and mortar stores that have staff who know what you're needing.

I got the email around 4am this morning that my order was canceled so I guess that GXpumpofficial is legit'. So I ordered the GX PUMP CS3-I from Amazon with the 4 year protection plan. They're also listing the GX-PUMP Professional-Grade High Pressure PCP Air Compressor Filter that was unavailable last week so added that. I should have good dry air for four years starting in a little over a week.

The QR code for shipping updates is new to me. Even though I purchased my last compressor directly from GX official it was shipped via Amazon logistics.

This hobby will expand your horizons, I would have never imagined buying anything directly from Canada much less overseas before.

Being part of this community is helpful for navigating most of the pitfalls.

 

[wolfmangreg]

The QR code thing would give me pause as well, thought it's likely perfectly legit. Bought one of my CS-2s direct from GX a couple years back with no issues.

Agree with @Murfdurf82, the filter is great. Love that it must build to ~2000 psi before releasing air into the rifle or tank... moisture extraction is much more effective under pressure.

 

[Billm]

The thing that concerned me so much about this order was the only way to know the status and tracking was to load an app' called "Shop" via QR code that was sent with the order conformation. So I began loading the app and got the warning that it required access to my email and personal info so I stopped the process. Now I was totally in the dark on when I'd have the compressor with a thirty day window for returning the 250z. Then I saw the YouTube recommendation to order from Amazon with the protection plan so I sent an email to cancel the order. I didn't expect a reply over the weekend but heard nothing on Monday either and sent another email after calling a phone number that I finally came across and was a voice mail dead end. So I conceded and scanned the QR code again and loaded the "Shop" app'. I got into the app and was unable to find my order as I navigated my way through a minefield of options afraid that I had ordered something that I had no need for. Then I began getting security and scam warnings from Google and my third party protection.... all from scanning a QR code from China! I'm sure that my BP shot up as I had to shut down the app and uninstall it then change my password protection for my email.

I couldn't rest until I did my research on the "Shop" app and learned that it was a tool of a company called "Shopify" that makes it easy for a small business to set up shop on line with all the needed tools to advertise, sell via drop shipping, and provide tracking. Shopify cautions that it is the buyers responsibility to vet the seller for legitimacy and gives a list of suggested checks. They don't get involved until 30 days of not receiving your order. This may be a cake walk for the younger folks that have grown up learning how to do this carefully but at 62 years I'm just not up to all the hazards of e-commerce. I love brick and mortar stores that have staff who know what you're needing.

I got the email around 4am this morning that my order was canceled so I guess that GXpumpofficial is legit'. So I ordered the GX PUMP CS3-I from Amazon with the 4 year protection plan. They're also listing the GX-PUMP Professional-Grade High Pressure PCP Air Compressor Filter that was unavailable last week so added that. I should have good dry air for four years starting in a little over a week.

Shopify is one of the largest shopping platforms in the world. Lots of large companies use it along with their SHOP App.

 

[GAJoe]

Shopify is one of the largest shopping p,at forms in the world. Lots of large companies use it along with their SHOP App.

I live and learn.

 

[Billm]

I'm retired and driving a school bus; can't LOL if something like that happens. If my compressor breaks I won't be shooting for a while; hopefully sooner now with the protection plan. Maybe I've ventured into a hobby that I can't comfortably afford. There's a guy in town that had two large RV's falling apart in his front yard for years. Finally they were replaced with a small one.

I use mine every day. It was just a little weird, you can usually hear the thud of the compressor rotating. It was pumping but not very fast. I checked the grease etc. and left it running and after about 20 minutes it went into full swing again. In all honesty, I’m probably too hard on it and will eventually need to upgrade to a twin cylinder model. I’ve really got into shooting tethered from a tank. The CS4 can and will fill the SCBA tanks, but it’s got to be hard on the pump. I shoot almost every day, sometimes multiple times in the day - that’s not the average scenario. I think you will be fine. This post along with the Shopify post, are just to help reassure you, that you are on the right track. I too had a 250z, it a blast to shoot.

 

[FL22]

I live and learn.

Me as well. Thanks @Billm I was blissfully unaware of Shopify until now lol.