Others Anyone get an Air Compressor from gxpumpofficial.com? Have I messed up?

[GAJoe]

I have a Barra 250z coming tomorrow and ordered a GX PUMP CS3-I. As a general rule I order from the maker vs Amazon to get better customer service so I ordered it from gxpumpofficial.com Friday night. Then the next morning wanting to learn how to use it I see on a YouTube that Target Forge did saying that it's best to order from Amazon and pay for the 4 year protection plan. I sent gxpumpofficial.com an email telling them that I wanted to cancel the order but now I'm guessing it'll ship before they see the email.
Has anyone here ordered from gxpumpofficial.com?
If so how did it go?
Have I messed up as far as warranty and customer service issues?
How do you like the compressor? Maybe warranty and customer service issues won't come up.

Thanks for your replies,
Joe

 

[Florida_Man]

I bought my CS4 and GX filter from their website. No issues and got to me fast.

Two years of use and no complaints.
I had a slow leak recently, all I had to do was clean the degas screw and port.

 

[pan60]

@GAJoe
Welcome to HAM

 

[sandog]

I've had the CS3-I for a couple years now.
I was going to order direct from GX Pump as they were cheaper, but at the time it was a long holiday weekend, and the charge would come up as a Hong Kong address.

I knew I'd have to contact the bank and let them know I was going to do an out of country purchase or it would be flagged and my account frozen.
Contact them beforehand and the purchase goes thru no problem.
I learned that when I tried to order a few CARM magazines from Croatia, let the bank that issued the card know first.

I ordered my compressor from Amazon.
Excellent compressor, always make sure to start it when it's not under load ( have the bleed valve open when starting).
I use mine run off of the truck battery as much as I use household current.

 

[FL22]

I have a Barra 250z coming tomorrow and ordered a GX PUMP CS3-I. As a general rule I order from the maker vs Amazon to get better customer service so I ordered it from gxpumpofficial.com Friday night. Then the next morning wanting to learn how to use it I see on a YouTube that Target Forge did saying that it's best to order from Amazon and pay for the 4 year protection plan. I sent gxpumpofficial.com an email telling them that I wanted to cancel the order but now I'm guessing it'll ship before they see the email.
Has anyone here ordered from gxpumpofficial.com?
If so how did it go?
Have I messed up as far as warranty and customer service issues?
How do you like the compressor? Maybe warranty and customer service issues won't come up.

Thanks for your replies,
Joe

Hello and welcome to HAM.

I have ordered two GX pumps directly for me that’s the way to go, 10% off, free shipping and I was not charged sales tax.

I enjoy working on stuff and parts are available to purchase after warranty is up. I have not had any issues arise during the warranty period of my first compressor, so far so good on the second (I frankly admit that I did abuse my first one so I purchased a larger one the next time).

Remember when watching yt videos that the products they are discussing at that point in time may now be updated in regards to manufacturing qc and specs. Chinese manufacturers are notorious for making changes on the fly without letting anyone know. (JTS for example)

Glad to have you here .

 

[Billm]

I have a Barra 250z coming tomorrow and ordered a GX PUMP CS3-I. As a general rule I order from the maker vs Amazon to get better customer service so I ordered it from gxpumpofficial.com Friday night. Then the next morning wanting to learn how to use it I see on a YouTube that Target Forge did saying that it's best to order from Amazon and pay for the 4 year protection plan. I sent gxpumpofficial.com an email telling them that I wanted to cancel the order but now I'm guessing it'll ship before they see the email.
Has anyone here ordered from gxpumpofficial.com?
If so how did it go?
Have I messed up as far as warranty and customer service issues?
How do you like the compressor? Maybe warranty and customer service issues won't come up.

Thanks for your replies,
Joe

I’m pretty sure I purchased mine direct 14 months ago
, based upon

 

[sandog]

GAJoe, you'll love the 250z, I had one in .25 for a while.

Is this your first compressor ?
As you probably already know, Bill @ Target Forge has some good videos showing maintainence and overhaul of the various GX compressors.
I bought the T handle Allen set by Eklind that he recommends, they come in handy everyday for scope ring screws, etc.
His syringes of grease look handy but are spendy for just a couple ounces of lube.

I bought an 8 ounce tube of Lucas White Lithium Grease for $10, now I have a lifetime supply.
When I get some more time on the GS3-I I'll open the cover and check the piston ring and cylinder walls and relube.

Do a dead head test when you get the compressor, and write the time it takes the compressor to build to say, 2k and 3,650 psi (your 250z fill ?).
I wrote those times on a piece of painters tape and stuck it on top of the compressor.

Down the road you do the dead head test again, and if it takes significantly longer to reach 2k and 3650, it might be time to open up the cylinder and check the piston ring and grease the cylinder.
Bill has a deal with GXPump to sell basic parts, easier than getting the parts from Taiwan.

The other thing worth doing is keeping track of the run time, either with an hour meter or keeping a log in a notebook.
I had a $14 stick on hour meter from Amazon but it would come on when walking across the room, and turning down the sensitivity didn't help.
Fortunately I kept a notebook log as well, as the cheap hour meter read 147 hours when the compressor actually has only 6 hours of run time.

There are some hour meters that you have to hard wire to the circuit board that should work better than one that is vibration only.
The good hour meters turn on and off when the electric motor runs.
Bill sells one that sounds easy to connect for us non electricians. It has the correct pigtails to just plug directly to the compressors circuit board.

I have no connection with Bill and have never bought anything from him.
Part of my reason for buying a GX product was the product support and parts availability.

I don't consider a $330 compressor that I only run for a few minutes a month a disposable item.
Some guys say they just throw away a $200 compressor and buy another.
A guy another forum says he routinely fills big Carbon Fiber tanks with his CS3.
He shoulda bought a bigger compressor for that.

 

[GAJoe]

GAJoe, you'll love the 250z, I had one in .25 for a while.

Is this your first compressor ?
As you probably already know, Bill @ Target Forge has some good videos showing maintainence and overhaul of the various GX compressors.
I bought the T handle Allen set by Eklind that he recommends, they come in handy everyday for scope ring screws, etc.
His syringes of grease look handy but are spendy for just a couple ounces of lube.

I bought an 8 ounce tube of Lucas White Lithium Grease for $10, now I have a lifetime supply.
When I get some more time on the GS3-I I'll open the cover and check the piston ring and cylinder walls and relube.

Do a dead head test when you get the compressor, and write the time it takes the compressor to build to say, 2k and 3,650 psi (your 250z fill ?).
I wrote those times on a piece of painters tape and stuck it on top of the compressor.

Down the road you do the dead head test again, and if it takes significantly longer to reach 2k and 3650, it might be time to open up the cylinder and check the piston ring and grease the cylinder.
Bill has a deal with GXPump to sell basic parts, easier than getting the parts from Taiwan.

The other thing worth doing is keeping track of the run time, either with an hour meter or keeping a log in a notebook.
I had a $14 stick on hour meter from Amazon but it would come on when walking across the room, and turning down the sensitivity didn't help.
Fortunately I kept a notebook log as well, as the cheap hour meter read 147 hours when the compressor actually has only 6 hours of run time.

There are some hour meters that you have to hard wire to the circuit board that should work better than one that is vibration only.
The good hour meters turn on and off when the electric motor runs.
Bill sells one that sounds easy to connect for us non electricians. It has the correct pigtails to just plug directly to the compressors circuit board.

I have no connection with Bill and have never bought anything from him.
Part of my reason for buying a GX product was the product support and parts availability.

I don't consider a $330 compressor that I only run for a few minutes a month a disposable item.
Some guys say they just throw away a $200 compressor and buy another.
A guy another forum says he routinely fills big Carbon Fiber tanks with his CS3.
He shoulda bought a bigger compressor for that.

Yes this is my first compressor. Thanks for taking time to give me so many helpful tips. From the replies that I've gotten I think that all will be fine if they have shipped it already.