Welcome to Pinty Community!

[old navy]

parts? yes--hats and t-shirts ok--but what i would like to see is good video of Full repair--i had my 53 chevy PU and it would never had happened if i couldnt work on it, this means a lot to many. ty

 

[Jaabaa]

Hello HAM Community members!

Glad your are here Kevin. While I don't own a pinty airgun I have friends neighbors and of course these folks around here dissect you because you attract a good value/performances option and we are greatful that it brings new people in the hobby.
Good luck

 

[Pinty Official]

I have 1 each of all the Pinty rifles, and my pistol has been on order since January. Exploded views of where each seal and part goes would go a long way with helping out when something wears out/replacing air gaskets. Just including packets of gaskets( thanks for that too,by the way. Every company should do this!) don't help without knowing where they go. Most of us old guys don't know where they go. Not a complaint...just a helpful suggestion.

Really appreciate the feedback! I’ll bring this up with our internal team and see how we can provide clearer exploded views to help with maintenance. Thanks again for the support!

 

[JimT66]

Hello HAM Community members!

I‘m Kevin, and I handle Marketing and Operations for Pinty. Many of you might have already recognized me from YouTube reviews or our booth videos at SHOT Show. On behalf of our entire team, we are excited to officially join the Hard Air Magazine community!

At Pinty, our mission is simple: to make the PCP experience accessible and enjoyable for everyone without the "expensive" price tag. Whether you are a backyard plinker or a serious small-game hunter, we believe you deserve reliable, high-performance gear that just works.

What to expect here:
This section is your space. We’ll be using this corner of HAM to:

• Announce New Products: Be the first to see our upcoming models and optic tech.
• Gather Feedback: We don't just sell airguns; we listen. Your suggestions go directly to our R&D team.
• Share Knowledge: we’re here to help you get the most out of your setup.

Community Engagement:
My team and I will be monitoring this section regularly. While we might not be able to reply to every single thread personally, we’ll be here for the big conversations. We also know there are many experienced Pinty owners in this community. we encourage you to chime in and share your own tips and builds!

Need Service or Support?
For specific maintenance, warranty, or technical issues, please visit our official website and contact our customer service team.

We’re here to learn from you as much as we are here to support you. Let’s keep the conversation honest, helpful, and, most importantly, fun.

Best regards,
Kevin

Kevin, concerning your upcoming product releases. Any hints?? I'm sure I'm not alone with major interest in the upcoming new products, especially new rifle line up. Also, the Mk.2 Nightfall, does Pinty offer the flat dark earth option instead of the solid black? I watched the un boxing and testing of one last night, and really.liked the performance and the FDE color.. I have the mk.1 nightfall already, but am heavily considering using Ham points to get the new version and am definitely interested in the FDE.
Thanks!
JimT

 

[Jaabaa]

Yeah, that would be interesting if HAM got a early preview once in awhile. Beat the YouTuber by a day or 2

 

[Pinty Official]

Kevin, concerning your upcoming product releases. Any hints?? I'm sure I'm not alone with major interest in the upcoming new products, especially new rifle line up. Also, the Mk.2 Nightfall, does Pinty offer the flat dark earth option instead of the solid black? I watched the un boxing and testing of one last night, and really.liked the performance and the FDE color.. I have the mk.1 nightfall already, but am heavily considering using Ham points to get the new version and am definitely interested in the FDE.
Thanks!
JimT

Hi JimT,

Really appreciate the interest!

We’ll be dropping silhouette previews of the upcoming new products on our official site by the end of this month (likely within the next couple of days), so there will be some early hints very soon!

For the Mk.2 Nightfall FDE version, we’re currently already in mass production. The FDE variant will be available alongside the new product lineup, and we’re planning to open pre-orders in June.

Thanks again for the support!

Kevin

 

[Red0130]

Pinty is a very good company and Kevin will do all he can to help with a problem he done me well with my pinty striker and I plan on more future purchases

 

[benj397]

Are the Pinty Busters actually arriving in the US at the end of May?

 

[pan60]

Are the Pinty Busters actually arriving at the end of May?

welcome to HAM

 

[Pinty Official]

Are the Pinty Busters actually arriving in the US at the end of May?

Yes, the first batch of Pinty Buster will be restocked in late May, thanks for your support!

 

[JimT66]

Yes, the first batch of Pinty Buster will be restocked in late May, thanks for your support!

Whew, finally. Been a long pre order wait since beginning of January. Any hints yet on the new upcoming Pinty pcp's?

 

[benj397]

Are all of the .22 cal pinty busters coming late May already spoken for?

 

[PapaT]

Are all of the .22 cal pinty busters coming late May already spoken for?

Based on email I got, a few June buster 22s left and July for next batch expectation.

 

[benj397]

When did you get the email? And how did you sign up for emails?

 

[PapaT]

When did you get the email? And how did you sign up for emails?

0800 this morning, signed up on their website.

 

[benj397]

Thanks. I had sent an email and haven't gotten a response.

 

[PapaT]

Thanks. I had sent an email and haven't gotten a response.

My two customer service emails are currently unresponded to, but Kevin is usually responsive for his side of the house (marketing). The quiet on customer service side is unusual.

 

[Pinty Official]

We sincerely apologize for the continued delays regarding the first batch of Pinty Buster pre-orders. Unfortunately, due to unexpected shipping carrier delays, the overall logistics timeline has been pushed further into June.

We completely understand the frustration from customers who have been waiting since January, and we truly appreciate everyone's patience and support throughout this process.

We also want to assure everyone that this situation is being taken very seriously internally. Future production batches and restocks for all Pinty airgun products are now under much tighter inventory and logistics monitoring to help prevent similar delays from happening again.

As for the first-wave Buster customers who have waited the longest, we are carefully considering additional compensation or bonus items as a gesture of appreciation for your patience and support.

Thank you again for sticking with us! We know trust is earned, and we’re committed to doing better moving forward.

Kevin

 

[JimT66]

We sincerely apologize for the continued delays regarding the first batch of Pinty Buster pre-orders. Unfortunately, due to unexpected shipping carrier delays, the overall logistics timeline has been pushed further into June.

We completely understand the frustration from customers who have been waiting since January, and we truly appreciate everyone's patience and support throughout this process.

We also want to assure everyone that this situation is being taken very seriously internally. Future production batches and restocks for all Pinty airgun products are now under much tighter inventory and logistics monitoring to help prevent similar delays from happening again.

As for the first-wave Buster customers who have waited the longest, we are carefully considering additional compensation or bonus items as a gesture of appreciation for your patience and support.

Thank you again for sticking with us! We know trust is earned, and we’re committed to doing better moving forward.

Kevin

Well, that would be appreciated anyway. These continued delays are definitely costing customer loss, and I am hanging on by my fingernails. I tried once to switch my order to a Nightfall gen.2 before the huge price jump, and was denied flat out by Pinty. That sure didn't help, as the .22 buster sure wouldn't have gone unsold. Its one thing to deny a request at a customers whim, but when its a company issue, that's not on the customer, the company needs to suck it up and put on they big boy pants if for no other reason than to keep customers. The customer satisfaction and retention levels are sure going into the crapper over this whole stinking deal.

 

[benj397]

We sincerely apologize for the continued delays regarding the first batch of Pinty Buster pre-orders. Unfortunately, due to unexpected shipping carrier delays, the overall logistics timeline has been pushed further into June.

We completely understand the frustration from customers who have been waiting since January, and we truly appreciate everyone's patience and support throughout this process.

We also want to assure everyone that this situation is being taken very seriously internally. Future production batches and restocks for all Pinty airgun products are now under much tighter inventory and logistics monitoring to help prevent similar delays from happening again.

As for the first-wave Buster customers who have waited the longest, we are carefully considering additional compensation or bonus items as a gesture of appreciation for your patience and support.

Thank you again for sticking with us! We know trust is earned, and we’re committed to doing better moving forward.

Kevin

How about sending those of us that have an order waiting an email as to whether we are in the next batch to be received or will be waiting until later in July. And it is a shame that if we were to cancel because of this long delay that we will lose 10% of what we have paid. Compensation or bonus items would be appreciated since this delay is not your customers' fault.