Archer Airguns Out of Business?

[Ndsamu]

Apologies if this is the wrong place to post (new here).

Does anyone know if Archer Airguns has gone out of business? I ordered a Benjamin Discovery pressure gauge as mine had failed and I never got any tracking information, they don’t answer the phone and don’t respond to emails. The order says it was “shipped” but that was over a week ago and their website says delivery should be expected in 3-5 business days. It looks like their business is still active in New York but no word from them. Am I out of luck?

Thank you for any insights you can provide!

 

[hameditor]

Archer Airguns is definitely still in business. It's my company! But I have been traveling to Germany for the past week. My wife has been looking after things in my absence. I have just woken-up after returning home past midnight. We'll get back to to you if you can reply to my pm...

 

[Ndsamu]

Archer Airguns is definitely still in business. It's my company! But I have been traveling to Germany for the past week. My wife has been looking after things in my absence. I have just woken-up after returning home past midnight. We'll get back to to you if you can reply to my pm...

Thank you for getting back to me, Archer! Hope your travel went well. Look forward to hearing from you!

 

[hameditor]

OK...

We sent a reply email to you yesterday at 11:29 am confirming that your package was shipped but there was a delay with USPS due to severe weather. Please check your inbox.

We also reconfirmed the Tracking Number link that was previously provided to you in the shipping confirmation email on 26 February.

USPS indicates that your package is out for delivery today. Please confirm receipt.

Thanks for your business and patience for the weather-related delivery delay.

 

[Ndsamu]

So sorry for the confusion, Archer! For some reason the initial email came through from “sales@archerairguns.com” but the follow up response from “shipping@archerairguns.com” was filtered as spam by gmail. Thank you for your help!

 

[hameditor]

So sorry for the confusion, Archer! For some reason the initial email came through from “sales@archerairguns.com” but the follow up response from “shipping@archerairguns.com” was filtered as spam by gmail. Thank you for your help!

Thanks for the update. We use multiple email addresses for communication - as do most businesses.