H&N Match pellets (somewhat wonky).

[Scriv]

H&N have replaced the wonky tin of pellets, plus they sent the new tin in a soft zipper pellet case...plus some H&N stickers that I will display (and stick) around our range.
Great service, and truly unexpected. NZ is a long way from Germany.
Can't fault the customer care!
I will test these new Baracuda Match in a couple of days time.
Just for my own interest I ran 12 of the pellets through my 4.53 pellet sizer. Yep...tight fit at the start. H&N seem to make their pellets with a wide skirt. Will see if the sizer makes any difference to how the pellets shoot in the 9015 HP.
Just going to shoot 10 random pellets from the new tin and then 10 of the sized pellets and will compare the groups.
Not all that scientific with such a small lot, but maybe enough to show if my 9015 likes them sized or straight from the tin.

Can't wait to get a range report on that.

 

[Pumacarl]

We have received your email and our QA has confirmed that this is a mix of Baracuda Match and Baracuda FT. This must have happened at the packaging system when changing from one product to the other if the filling hoppers were not completely emptied and cleaned. It's a standard procedure...

We will now send a replacement (safely) to New Zealand.

By the way, the batch is from 2019.

Thank you for showing others how business is done. You Sir, are a class act!